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911 Emergency Calls - Sciences, Education, Art, Writing, UFO - Posted: 22nd Feb, 2015 - 2:56pm
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Does your five year old know how to do this? Other Emergency call problems also discussed.
911 Emergency Calls
The following is an actual occurrence that happened on the morning of 911 and I found it to be most interesting, but its was not relayed to the public and was drowned out by all that happened with the Trade Towers. Take a look at the call:
This is the transcript of the Monday morning 911 call 5-year-old Tia Hernlen made after she found her mother dead or dying and father badly hurt in the bedroom of their New Smyrna Beach home:
QUOTE OPERATOR: 911, what is your emergency?
CHILD:Um, Hello.
OPERATOR: Hello. Is everything OK?
CHILD: My mommy and daddy
OPERATOR: Uh-huh.
CHILD: I think there is a bullet on the floor.
OPERATOR: And the what?
CHILD: And there is blood, coming out of my dad's mouth and he fell off the bed.
OPERATOR: He did? Where's mommy at?
CHILD: She is, I don't know, I think they're dead.
OPERATOR: What do you mean sweetheart?
CHILD: I don't know.
OPERATOR: OK, your daddy's on the floor. How old are you?
CHILD: I'm 5 years old and I have a dog in a house.
OPERATOR: OK baby, OK. Let me get someone right over to you. Did you, did you go in your mommy and daddy's room?
CHILD: Uh-huh, and there is blood.
OPERATOR: All over the place?
CHILD: Not all over. There's blood on the plant and blood on the floor.
OPERATOR: Oh my goodness and you have your little doggie with you?
CHILD: And three cats.
OPERATOR: And three cats too?
CHILD: Three cats and one dog.
OPERATOR: OK, are you the the only one there besides mommy and daddy?
CHILD: Well I said "Mommy" And "Daddy" And they didn't even answer.
OPERATOR: OK, OK, what I want you to do honey. I want you to stay on the phone with me. What is your name?
CHILD: (Tells operator her name)
OPERATOR: Oh that is a very pretty name.
CHILD: (Blocked out)
OPERATOR: Oh, I'm so sorry, that is a beautiful name. What is your doggie's name?
CHILD: Lizzah
OPERATOR: OK, and what made you wake up tonight?
CHILD: There was, I think I heard a gunshot.
OPERATOR: You heard a gun?
CHILD: Yes, and I see a bullet lying on the floor. I think it's a bullet.
OPERATOR: Really!
CHILD: Mmm-hmm
OPERATOR: Who has a gun in the house?
CHILD: I don't see a gun but I'm scared.
OPERATOR: Oh sweetheart!. .. I will not let anything happen to you.
CHILD: Can you send a deputy down here?
OPERATOR: I promise I will. .. And you're only 5 years old?
CHILD: Mmm-hmm
OPERATOR: You are so smart for 5 years old. Wow!. .. Are you off from school this week?
CHILD: Um, no, I go to school next year.
OPERATOR: You do? Oh my gosh, you're not even in kindergarten yet?
CHILD: Nope.
OPERATOR: Oh, what's your doggie's name?
CHILD: Lizzah
OPERATOR: Lizzah, what kind of doggie is she? CHILD: She's a lab.
OPERATOR: Oh my God, I love those. Those are so beautiful. Is she a black lab or is she a yellow lab?
CHILD: A black lab.
OPERATOR: Oh, you are so smart.
CHILD: With, um, brown eyes.
OPERATOR: Oh my goodness, how old is she?
CHILD: She is like 3 years old, or, 2 years old, I don't really know.
OPERATOR: Wow!. .. You can remember for a really long time.
CHILD: Yup.
OPERATOR: Oh my goodness. Was there anybody else in the house tonight besides you and mommy and daddy tonight? Like an uncle or anything?
CHILD: No, there's no robber in the house.
OPERATOR: OK, well I didn't think there would be a robber sweetheart. Did you have anybody staying over the night with you guys tonight?
CHILD: Nnn- nnn
OPERATOR: OK. So and the doors are all locked? And everything like that. .. Where are you in the house?
CHILD: Well, I was in my room sleeping till I heard a noise shot and it woke me up.
OPERATOR: Oh my goodness. Uh, what part of the house are you in at now?
CHILD: I'm in the one, it's yellow, all yellow house, of green, green with it, a little bit of green, and a pink door.
OPERATOR: Oh my goodness, that sounds really cool. Did you pick out the pink door?
CHILD: Um, no, my mom picked out the door.
OPERATOR: Look, I bet you that is beautiful. Does mommy and daddy have a car in the driveway?
CHILD: Mmm-hmm, two cars.
OPERATOR: Two cars? What kind of cars do they have?
CHILD: Umm, my mom has a Toyota
OPERATOR: What color is that Toyota?
CHILD: Umm
OPERATOR: Is it dark, or grey, or silver?
CHILD: It's um red.
OPERATOR: Red? OK, what kind of car does daddy have?
CHILD: He has a Jeep. It's black and. . .
OPERATOR: OK, listen to me (Name). Is your phone the type that you can take with you and walk around?
CHILD: Um, this. . .
OPERATOR: There should be an officer at your front door. I need for you to take your phone with you and walk over to the door and open it for me, OK? And I will stay on the phone with you, OK?
CHILD: But um. . .
OPERATOR: I will not hang up.
CHILD: I'm naked.
OPERATOR: Oh, well do you want to grab a towel or something? I don't think the officer's going to care baby. We just want to make sure that mommy and daddy are OK, all right?
CHILD: Mmm-hmm.
OPERATOR: Grab a blanket or something. Stay on the phone with me, stay on the phone, alright?
CHILD: OK.
OPERATOR: My name is Donna, by the way. You are doing a wonderful job (Blocked), wonderful job.
CHILD: And I know what to do for (Incoherent)
OPERATOR: You did great!
CHILD: I knew
OPERATOR: You were wonderful, absolutely wonderful. You should be very proud of yourself.
CHILD: I'm to the door, I'm unlocking it.
OPERATOR: OK, you let me know when the officer talks to you. OK you go ahead (Blocked), talk to the officer.
OFFICER: (Background) You talking to the dispatcher? OK, tell her I'm here now and you can hang up.
OPERATOR: Bye sweetheart.
CHILD: Um, he's here.
OPERATOR: OK sweetheart, you be good, OK? Bye-bye.
Ref. Source
CHILD:Um, Hello.
OPERATOR: Hello. Is everything OK?
CHILD: My mommy and daddy
OPERATOR: Uh-huh.
CHILD: I think there is a bullet on the floor.
OPERATOR: And the what?
CHILD: And there is blood, coming out of my dad's mouth and he fell off the bed.
OPERATOR: He did? Where's mommy at?
CHILD: She is, I don't know, I think they're dead.
OPERATOR: What do you mean sweetheart?
CHILD: I don't know.
OPERATOR: OK, your daddy's on the floor. How old are you?
CHILD: I'm 5 years old and I have a dog in a house.
OPERATOR: OK baby, OK. Let me get someone right over to you. Did you, did you go in your mommy and daddy's room?
CHILD: Uh-huh, and there is blood.
OPERATOR: All over the place?
CHILD: Not all over. There's blood on the plant and blood on the floor.
OPERATOR: Oh my goodness and you have your little doggie with you?
CHILD: And three cats.
OPERATOR: And three cats too?
CHILD: Three cats and one dog.
OPERATOR: OK, are you the the only one there besides mommy and daddy?
CHILD: Well I said "Mommy" And "Daddy" And they didn't even answer.
OPERATOR: OK, OK, what I want you to do honey. I want you to stay on the phone with me. What is your name?
CHILD: (Tells operator her name)
OPERATOR: Oh that is a very pretty name.
CHILD: (Blocked out)
OPERATOR: Oh, I'm so sorry, that is a beautiful name. What is your doggie's name?
CHILD: Lizzah
OPERATOR: OK, and what made you wake up tonight?
CHILD: There was, I think I heard a gunshot.
OPERATOR: You heard a gun?
CHILD: Yes, and I see a bullet lying on the floor. I think it's a bullet.
OPERATOR: Really!
CHILD: Mmm-hmm
OPERATOR: Who has a gun in the house?
CHILD: I don't see a gun but I'm scared.
OPERATOR: Oh sweetheart!. .. I will not let anything happen to you.
CHILD: Can you send a deputy down here?
OPERATOR: I promise I will. .. And you're only 5 years old?
CHILD: Mmm-hmm
OPERATOR: You are so smart for 5 years old. Wow!. .. Are you off from school this week?
CHILD: Um, no, I go to school next year.
OPERATOR: You do? Oh my gosh, you're not even in kindergarten yet?
CHILD: Nope.
OPERATOR: Oh, what's your doggie's name?
CHILD: Lizzah
OPERATOR: Lizzah, what kind of doggie is she? CHILD: She's a lab.
OPERATOR: Oh my God, I love those. Those are so beautiful. Is she a black lab or is she a yellow lab?
CHILD: A black lab.
OPERATOR: Oh, you are so smart.
CHILD: With, um, brown eyes.
OPERATOR: Oh my goodness, how old is she?
CHILD: She is like 3 years old, or, 2 years old, I don't really know.
OPERATOR: Wow!. .. You can remember for a really long time.
CHILD: Yup.
OPERATOR: Oh my goodness. Was there anybody else in the house tonight besides you and mommy and daddy tonight? Like an uncle or anything?
CHILD: No, there's no robber in the house.
OPERATOR: OK, well I didn't think there would be a robber sweetheart. Did you have anybody staying over the night with you guys tonight?
CHILD: Nnn- nnn
OPERATOR: OK. So and the doors are all locked? And everything like that. .. Where are you in the house?
CHILD: Well, I was in my room sleeping till I heard a noise shot and it woke me up.
OPERATOR: Oh my goodness. Uh, what part of the house are you in at now?
CHILD: I'm in the one, it's yellow, all yellow house, of green, green with it, a little bit of green, and a pink door.
OPERATOR: Oh my goodness, that sounds really cool. Did you pick out the pink door?
CHILD: Um, no, my mom picked out the door.
OPERATOR: Look, I bet you that is beautiful. Does mommy and daddy have a car in the driveway?
CHILD: Mmm-hmm, two cars.
OPERATOR: Two cars? What kind of cars do they have?
CHILD: Umm, my mom has a Toyota
OPERATOR: What color is that Toyota?
CHILD: Umm
OPERATOR: Is it dark, or grey, or silver?
CHILD: It's um red.
OPERATOR: Red? OK, what kind of car does daddy have?
CHILD: He has a Jeep. It's black and. . .
OPERATOR: OK, listen to me (Name). Is your phone the type that you can take with you and walk around?
CHILD: Um, this. . .
OPERATOR: There should be an officer at your front door. I need for you to take your phone with you and walk over to the door and open it for me, OK? And I will stay on the phone with you, OK?
CHILD: But um. . .
OPERATOR: I will not hang up.
CHILD: I'm naked.
OPERATOR: Oh, well do you want to grab a towel or something? I don't think the officer's going to care baby. We just want to make sure that mommy and daddy are OK, all right?
CHILD: Mmm-hmm.
OPERATOR: Grab a blanket or something. Stay on the phone with me, stay on the phone, alright?
CHILD: OK.
OPERATOR: My name is Donna, by the way. You are doing a wonderful job (Blocked), wonderful job.
CHILD: And I know what to do for (Incoherent)
OPERATOR: You did great!
CHILD: I knew
OPERATOR: You were wonderful, absolutely wonderful. You should be very proud of yourself.
CHILD: I'm to the door, I'm unlocking it.
OPERATOR: OK, you let me know when the officer talks to you. OK you go ahead (Blocked), talk to the officer.
OFFICER: (Background) You talking to the dispatcher? OK, tell her I'm here now and you can hang up.
OPERATOR: Bye sweetheart.
CHILD: Um, he's here.
OPERATOR: OK sweetheart, you be good, OK? Bye-bye.
Ref. Source
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Post Date: 1st Apr, 2005 - 5:40am / Post ID: #
Calls Emergency
Oh my God! If you could see me now you would see a grown man trying to choke back tears at work! I am imagining a child seeing his parents bleeding all over the place, having no idea what has happened. How terribly tragic and horrible.
My oldest is almost five, and there is no way he would be able to do that. He doesn't seem to want to learn unless he is told he wont go to school unless he will. It seems awefully advanced for a five year old though. I don't know that the average five year old would be able to do that.
911 Emergency Calls UFO & Writing Art Education Sciences
This is a very inspiring story. Knowing that a 5 year old has the knowledge and the ability to get help in a situation such as this is remarkable. Unfortunately not every instance is exactly how this call played out. In a more recent story:
Child Scolded By Dispatcher
A 5 year old boy in this case called into 911 after his mother had passed out. The dispatcher disregarded this call as a childs prank and even went so far as scolding him for playing with the telephone. I have read the actual call log in the last few weeks but I was unable to find it with my search this morning. In this case however held did not arrive timely and the boys mother died soon after.
Post Date: 22nd Feb, 2015 - 2:56pm / Post ID: #
NOTE: News [?]
Calls Emergency
911's deadly flaw: Lack of location data
A USA TODAY Network investigation shows that lives are in jeopardy because millions of cellphone calls aren't sharing the caller's location with 911 call centers that send out police, fire and ambulance crews during emergencies. In some cases, callers have died while waiting to be found. Ref. USAToday
TOPIC: 911 Emergency Calls