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Complain Online

UNHAPPY CAMPERS TAKE TO THE WEB

Once upon a time, if you were upset by a product or a service, you'd write an uppity "Dear Sir/Madam" letter of complaint to the company concerned.
Ref. https://www.stuff.co.nz/hlc/1,,93498~3729494a28~,00.html

Online Complain

Wow!

I can't believe that companies can get away with things like that any more.

The engineer that fell asleep on the couch was really funny, but best of all, what really made me laugh was the AOL conversation, where the AOL operator actually asked to speak to the guy's father, as though he was still a little kid.. now that was sooo funny!

I have taken up sending complaints via e-mail, so far, there hasn't been one that hasn't replied, as opposed to sending a letter, and it's pot luck if you ever hear from the company again.

I also like to send a compliment to a company where I feel credit is due for a courteous service,or something having been done well. At the end of the day, I wouldn't like to just have complaint after complaint come through on my computer, so I believe in, credit where credit is due, and hopefully it will spur on more good work from them.

I once sent an e-mail to a potato chip company, commenting that the ingredients on the packet looked to be gluten free, but that it wasn't stated so. I told them that if they were gluten free, but not being advertised as such, then they were losing a great niche in the market, and also a great profit to be made, as people with an allergy/intolerance to gluten wouldn't buy these chips without them stating they were gluten free on the packet. I got an e-mail back thanking me, and telling me they were going to look into it. A few months later, I got an e-mail thanking me, that they were gluten free, they had changed the packet now stating the fact, and sales had increased significantly since doing so. For me, the thanks was now I know that they are safe for my family with gluten allergies to eat.

The internet is a powerful weapon, certainly if used correctly, you can achieve a lot.

Complain Online Reviews Consumer & Travel Family Culture

The computer is a great piece of technology especially when it comes to "emailing complaints" to the manager. I enjoy complaining online. I think you receive faster results than the "snail mail." I have noticed that sometimes, when you write a letter to the manager complaining about a product or service, you may receive no response at all. I have often wondered if the manager filed the complaint in the dustbin or if the letter got lost! I am definitely a firm believer in complaining online!

Online Complain

The only thing I dislike about complaining via email is that now the company has my email address and will spam me unmercifully!