What kind of heartless employee is told that a woman is inside a home in life support and cuts the electricity anyways?
QUOTE |
WELLINGTON, New Zealand - A New Zealand mother who needed an electric oxygen pump to breathe died after an energy company cut the power to her home due to an unpaid bill, her family claimed Wednesday. Police said they launched an investigation into the death of Folole Muliaga, 44, on Tuesday, in the northern city of Auckland, which happened within two hours of state-owned company Mercury Energy cutting power to her house. Mercury Energy's general manager, James Moulder, said the company was devastated by the woman's death and was conducting its own investigation to determine what happened. He refused to say how much money Muliaga had owed the company. Muliaga, a schoolteacher with four children ages 5 to 20, had been off work since February with an illness when a Mercury Energy representative arrived on Tuesday to disconnect the electricity, said Sheehan, a nephew-in-law of Muliaga's. Sheehan said both Muliaga and her son told the technician she was dependent on the oxygen machine to stay alive and invited him into the house to see it, so he knew the situation. "Then he cut the power off," he told The Associated Press. Almost immediately, Muliaga began having difficulty breathing, became faint and then collapsed, he said. Paramedics were unable to revive her, and she was pronounced dead within two hours of the power being cut... |
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PRIVATE SERVICE FOR POWER CUT VICTIM
Hundreds of people are expected to pay their respects today at a private service for Folole Muliaga, the Samoan woman who died after power was cut to her South Auckland home.
Ref. https://www.stuff.co.nz/hlc/1,,93498~4083094a10~,00.html
Being in the business I will tell you might be surprised how many will claim such thing just to try and keep the power on.
Where I work the policy is stop if such a claim is made and investigate regardless if you think the person is fibbing. We have a list of person who are on a mechanical aid so that we can avoid issues or if an area is out of power for an extended time due to any reason we can get a generator on site to aid people.
This was inexcusable I would hope good policies and work practices for the company will come out of this. A true tragedy.
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