My big problem with TT Post is the line I have to stand up in when I go there. They should have at least two or three clerks attending to customers.
I placed two calls, left two messages with the secretary for Customer Service Manager of TT Post. No return calls with regards to the letter sent within this Thread - herein is an example of the level of customer service with TT Post!
Also, I received a letter this week that was supposed to be received in September. There was a big ink stamp on it saying it went to the wrong place. When I inquired about the reason for that the post lady could offer no helpful information.
Anyone noticing an incredible lag in the processing of mail? I have been running a couple of tests to see how long it take to receive mail and it is more than double the time it used to take a year or so ago. What is going with TTPost? I am so dissatisfied with a service that I PAY for, and I think that is the key - I am NOT asking for nothing free here, this is a PAID for service.
I have been expecting Mail for MONTHS now and cannot get it. I go to the TT Post office during the Christmas season and there is hardly anyone there! Are they all out shopping? In every other country the Postal service is most on demand during the end of the year. I honestly feel we are at ransom to TT Post. You have to pay for a service that is just not there!
The strike was a long time ago but since the service is still comparable to people working while on strike we use the same Thread to review them. One thing though, and not necessarily in TT Post's defense you have to understand that December is an extremely busy time for all mail systems. Therefore if your card did leave here on time it does not mean that upon arrival it will be distributed within the country of destination on time.