Ethnically Diverse Workforce May Improve Customer Experience

Ethnically Diverse Workforce Improve Customer - Politics, Business, Civil, History - Posted: 18th Dec, 2013 - 10:30pm

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Post Date: 18th Dec, 2013 - 10:30pm / Post ID: #

Ethnically Diverse Workforce May Improve Customer Experience

Marketing Study Shows Ethnically Diverse Workforce May Improve Customer Experience

Service-oriented businesses that want to succeed with minority customers should consider hiring frontline employees who represent those ethnic groups, particularly when the business caters to Hispanics or Asians, a recent study contends.
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