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Close Topic OptionsEven Congresswoman Gets The Runaround
Even Congresswoman Runaround - Politics, Business, Civil, History - Posted: 23rd Jan, 2009 - 2:41am
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Bank Help LinesPost Date: 23rd Jan, 2009 - 2:41am / Post ID: #
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Even Congresswoman Gets The Runaround
Bank Help Lines
In a revealing example of what she says the average homeowner faces, a California Congresswoman spent more than two hours on the phone trying, without success, to find someone at the Bank of America who could help a struggling constituent modify his mortgage payments. ABC News "Nightline" cameras were rolling as Congresswoman Maxine Waters (D-Ca.) was repeatedly put on hold for long stretches, disconnected, transferred to extensions that did not work and ultimately switched to a recording which directed her to the bank's website.
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TOPIC: Even Congresswoman Gets The Runaround