Using social software to reinvent the customer relationship

- Computer Issues, Video Gaming - Posted: 19th Aug, 2009 - 6:10am

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Post Date: 19th Aug, 2009 - 6:10am / Post ID: #

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Using social software to reinvent the customer relationship

Using social software to reinvent the customer relationship
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As Web 2.0 applications move more deeply into the strategic operations of enterprises, a unique hybrid of social software has emerged to help businesses deal with the giant sea of customers that awaits them on the other side of the network. While Enterprise 2.0 tools, primarily aimed at collaboration, are...
Source: software Resources | ZDNet

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