There is a big trend now with web hosts outsourcing their support to third parties like India. How can I know these people can be trusted when they have access to my account? it is something I'm very concerned about and I honestly feel that web hosts should put it in as part of their selling page that they do outsource their support to third parties.
Name: Stal
Country:
Comments: I know exactly what you mean and you can tell because English is not their first language and they have difficulty understanding what you are saying when you explain what's wrong with your account.