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Close Topic OptionsZoneAlarm Firewall - Page 2 of 2
Sunbelt gave up its updates to their Firewall - Page 2 - Computer Issues, Video Gaming - Posted: 4th Mar, 2012 - 6:05pm
Posts: 10 - Views: 2332
Make sure you have your firewall up!
ZoneAlarm Firewall - Page 2
I recently made an update of Zone Alarm and upon restart XP would not load. At first I did not think it was Zone Alarm, so I started searching out all kinds of other possible reasons: AVG, corrupt files, bad sectors, etc. In the end it was the Zone Alarm update and it seems like I'm not the only person with this problem.
After doing some searches, I found this at the ZoneLabs site:
| QUOTE (bikejpmz ) |
| It installs then I have to wait almost 10 minutes to get to my desktop. When I get to the desktop it says ZA up, UI initializing. I went to the Services tab in computer management and the True Vector internet monitor service was having a fit. It kept toggling between started and stopped. Eventually the system said True Vector was having a problem and needed to close. I closed it and tried to reinstall / repair but the install program then freezes as well. So I removed it in safe mode and reinstalled version 7.0.483.000. Ref. Source 7 |
I tried an older version, but that did not work for me. As a last resort I tried the acclaimed method for ensuring Zone Alarm installs:
| QUOTE |
| This applies to All ZoneAlarm products Windows 2000/XP Summary You need to completely remove ZoneAlarm, or there are remnants of ZoneAlarm on my system Solution If possible, first try to uninstall ZoneAlarm normally from your Start -> Programs -> ZoneAlarm menu. If this fails, or you want to ensure that all ZoneAlarm files were removed from the system properly, continue with the steps below. Please make sure that you have the latest version downloaded first: Source 5 01.) Restart your computer 02.) When you see the screen go black and it starts booting back up keep tapping the "F8" key (at the top of your keyboard) 03.) This should bring up a menu. Choose Safe Mode off the menu by using the arrow keys on the keyboard to highlight Safe Mode and press Enter 04.) If you get a message asking to go to Safe Mode, choose Yes. If you get a help and support window, close this. 05.) Once you are at the desktop, Click Start, My Computer 06.) Click Tools, Folder Options, View Tab 07.) Place a dot next to "Show Hidden Files and Folders" 08.) Remove the check from "Hide Protected Operating System Files (Recommended)" 09.) Choose Yes to the warning 10.) Click OK 11.) Double click C: Note: In the future steps if you do not see any files or folders, please click the "Show Files" link to view them. 12.) Double Click the Program Files Folder 13.) Right Click the Zone Labs Folder (if present), click Delete, and choose Yes NOTE: If you cannot delete the entire folder, please open the Zone Labs - > ZoneAlarm folder and delete out as many of the files listed here as possible. 14.) Close this window 15.) Click Start, My Computer 16.) Double Click the C: 17.) Double Click the Windows Folder (It may also be WinNT) 18.) Right Click the Internet Logs Folder, click Delete, and choose Yes 19.) Double Click the System32 Folder 20.) Right Click the Zone Labs Folder (if present), click Delete, and choose Yes NOTE: If you cannot delete the entire folder, please open the Zone Labs folder and delete out as many of the files listed here as possible. 21.) Locate and delete the following files in the System32 folder if they are present: - vsconfig.xml - vsxml.dll - vsregexp.dll - vsdata.dll - vsdata95.vxd - vsdatant.sys - vsmonapi.dll - vspubapi.dll - vsinit.dll - vsutil.dll - vswmi.dll - zlcommdb.dll - zlcomm.dll - **bleep**.dat - zpeng24.dll 22.) Clear your Temp Directory per the instructions below. - Go to Start -> Run - Type %temp% and click OK - Select all of these files and delete them 23.) Clear the Prefetch folder per the instructions below (Windows XP only). - Go to Start -> Run - Type Prefetch and click OK - Select all of these files and delete them 24.) Remove the necessary registry entries: *Important Advisory: Deleting registry entries incorrectly may cause serious problems to your operating system, which may necessitate the need to reinstall it. Please make sure you are able to perform these deletions correctly before you decide to edit the entries. If you are not sure, you should seek help from someone who is familiar with editing the registry. For information about how to edit the registry in Windows, from your desktop, click Start -> Run -> and type regedit. Click on Help -> Help Topics. Under the Contents tab, click Change Keys and Values (this may be found under the How to... Section). Also, you should always make a backup of the registry before editing it. You can find this in the same section of the Help files. To remove the needed registry entries, go to Start -> Run and type in regedit. Choose OK, and use the folders on the left side of the Registry Editor window to navigate to the specified directories below. Note that you will remove the entire folder specified (eg, Zone Labs, vsmon, vsdatant): HKEY_LOCAL_MACHINE\Software\Zone Labs HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\vsmon HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\vsdatant 25.) Close this window, then empty your recycle bin. 26.) Restart the computer. 27.) Try to install the latest version again |
That did not work for me either! I ended up using Ashampoo Firewall and I must say I am impressed, but I will put that in another Thread.
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Sunbelt gave up its updates to their Firewall and went into a catch all that you have to pay for... So I tried ZoneAlarm for a few months. I uninstalled ZoneAlarm yet again. It can be a resource hog at times and does not update properly. The worst part is trying to uninstall it. I used a batch uninstaller to get rid of it and ZA kept leaving traces of itself. I had to reinstall it just to uninstall it with its own software (the only way you can truly uninstall it).
TOPIC: ZoneAlarm Firewall